'Chat with us' button for contacting support in app does not work

Incident Report for Vanta

Resolved

This issue has been resolved.

Posted May 06, 2025 - 10:07 PDT

Identified

The issue has been identified, and our Engineering team is working on a fix.

Posted May 06, 2025 - 07:24 PDT

Investigating

We have identified an issue where the 'Chat with us' button in app to contact Support does not work. In the meantime as a workaround, you can reach out Support team by emailing us at [email protected].

Our team is investigating the root cause and will provide an update as soon as possible.

Posted May 06, 2025 - 05:58 PDT

This incident affected: Vanta Web App (Core App).